JDCSupplies Free Returns!

All eligible returns are free of charge! Thats right we even pay for return shipping!

Items shipped from JDCSupplies can be returned within 90 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Return authorizations are valid only for 30 days from the date of issue. All returns must be sent to 2468 Delta Lane Elk Grove Village IL 60007.

Eligibility: Merchandise, other than that covered by warranty, must meet the following criteria in order to be accepted for return

  • Request for returns due to customer error will only be accepted for 90 days after shipment date.
  • Merchandise must be unused and in the original packaging as well as in new and resalable condition.
  • All returns are subject to inspection. We reserve the right to determine in our sole discretion whether an item qualifies for credit or for return as warranty, quality or defective goods (other than for freight damage) and whether to repair, replace or partially replace any such item.
  • Serialized items are not eligible for return if the serial number identifier of the item returned is different, missing, damaged, tampered with or otherwise altered or modified.

Refused Orders:

Orders that are refused will be charged the postage, paid for the item. This does not apply to orders refused due to freight damage.

Non-returnable merchandise: The following items may not be returned, other than those that are covered by warranty:

  • Private label items
  • Special orders (any item not stocked by JDCSupplies)
  • Custom or discontinued items
  • Any product with expiration dates
  • Any product used for hygienic reasons cannot be brought back into stock (Incontinence Supplies)